October 2025

Question 1

Where do I check in my child(ren)?

Answer

At the Kid City Check-In counter. You will see it as you enter through the main door across the bridge.

a. The main door to KID CITY is open at 10:20 am and closed/locked at 10:45 am.

b. There are two iPads on the counter as you walk in.

c. One of our vetted volunteers will be at that counter to assist you should you need help.

Question 2

How early can I drop my child(ren) off at class?

Answer

The KID CITY door will be open at 10:20 am.

Question 3

When do my kids have to be picked up from class?

Answer

We ask that all families with children in any of our Journey Kids classes promptly pick up in their KID CITY classroom as soon as the Worship Gathering ends. This allows time for our volunteers to clean and reset the room and join their families for a few minutes of fellowship.

Question 4

I am a visitor; do I have to give you my information?

Answer

You don’t have to give us any information other than your child(s) name(s), birthdate, grade, and your name and cell phone number in case of an emergency.

However, we do like to mail out a welcome card to your child(ren) and that is helpful to have your mailing address too.

a. Each child receives a printed nametag for security purposes. It will include the following information:

b. Allergy or other medical information

c. Cell phone number of the person checking in (this is necessary if we need to contact you while your child(ren) are in our care)

d. Name of the person checking in

e. Child’s name

f. Security code that matches the code on a printed tag for parents. Security code must be presented to your child’s teacher for them to release them to you.

a. We take the security of the whole campus seriously, especially where our kids are concerned.

b. The only door accessible to anyone outside the KID CITY wing is the main entrance at the bridge.

c. There is a door at the end of the 2nd-floor hallway leading to the pastor’s offices, and it is only accessible by pastors and custodians.

d. Three other emergency exits are not accessible (there is no keyhole on the outside) from the outside.

e. We have a vetted volunteer sitting at the KID CITY check-in counter where they can monitor the security cameras and the entry door.

f. Children are only released to parents/guardians who have a security tag matching the child’s. Security codes are randomly assigned every week.

a. Yes! All our adult volunteers are required to submit to a National Background Check. Anyone else (custodians, technicians, plumbers, painters, etc.) in KID CITY must submit to one.

b. Our volunteers are thoroughly vetted by our Kids & Family Minister. They have applied, met individually with them, and participated in two extensive training courses each year and collaboration and communication meetings several times a year.

c. Volunteers are required to adhere to all policies presented to them in the Journey Kids Volunteer Handbook.

Answer

a. At the KID CITY check-in counter, one of the iPads asks you to enter the first few letters of your last name, which will bring up your family/household.

b. Select your child(ren)s name(s) and then select “check-in.”

c. Your child’s name-tag will print immediately after, as will a claim ticket for you to present to your child’s teacher when you pick them up after the Gathering at KID CITY.

Answer

a. Each child receives a printed nametag for security purposes. It will include the following information:

b. Allergy or other medical information

c. Cell phone number of the person checking in (this is necessary if we need to contact you while your child(ren) are in our care)

d. Name of the person checking in

e. Child’s name

f. Security code that matches the code on a printed tag for parents. Security code must be presented to your child’s teacher for them to release them to you.

Answer

We want you to have time to fellowship with others, but we ask that you do that with your kids back in your care. Our volunteers have to clean and reset the room for the next week. They also want to fellowship, and we want them to have that opportunity.

Answer

a. We take the security of the whole campus seriously, especially where our kids are concerned.

b. The only door accessible to anyone outside the KID CITY wing is the main entrance at the bridge.

c. There is a door at the end of the 2nd-floor hallway leading to the pastor’s offices, and it is only accessible by pastors and custodians.

d. Three other emergency exits are not accessible (there is no keyhole on the outside) from the outside.

e. We have a vetted volunteer sitting at the KID CITY check-in counter where they can monitor the security cameras and the entry door.

f. Children are only released to parents/guardians who have a security tag matching the child’s. Security codes are randomly assigned every week.

Answer

a. Yes! All our adult volunteers are required to submit to a National Background Check. Anyone else (custodians, technicians, plumbers, painters, etc.) in KID CITY must submit to one.

b. Our volunteers are thoroughly vetted by our Kids & Family Minister. They have applied, met individually with them, and participated in two extensive training courses each year and collaboration and communication meetings several times a year.

c. Volunteers are required to adhere to all policies presented to them in the Journey Kids Volunteer Handbook.

Answer

Currently, our preschool friends work on a classic Bible song or hymn each month along with a short Bible verse.
We are using materials from Life Church for our K-2 class.
Our 3rd – 5th grade class uses an adapted version of the current sermon series. These students are encouraged to talk about the lesson with their parents/guardians who would have had the same scripture and topic in the Gathering from one of our preaching team pastors.

Answer

We would love to chat with you. Please contact the main office, and you will be directed to our Kid’s & Family Minister.

At Kid City we...

Kid City Events

October 2025

Our Sunday Morning Classes

Kid City Zoo - NURSERY

KID CITY THEATER - PRESCHOOL

KID CITY PARK - KINDERGARTEN - 2ND GRADE

DOWNTOWN KID CITY - 3RD - 5TH GRADES

KID CITY CINEMA - PRESCHOOL THROUGH 5TH GRADES

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